Terms and Conditions

 

Office Hours

  • PLEASE NOTE: My office hours for designing - due to the fact that I also work at Groenrivier Function Centre and I'm a Lactation Consulting Student.

  • Monday - Wednesday = 1 pm to 5pm.

 

Contact

  • Email is my preferred contact method because it’s quick, free and I like to keep a written record of our conversation.

  • I will usually respond to emails with 24 hours, if not please forward your email again.

 

Quotations

  • Quotations are valid for 30 days and is subject to change.

  • Quotes exclude printing unless agreed otherwise.

 

Payment terms

  • Prices are base on the complexity and time spent on the design. Please see my pricing structure

  • To secure and confirm your order, a 50% (non-refundable) deposit is needed up front to book your spot. Items will only be released by Laugh in Flowers once settled/ paid up in full (last 50%) and reflected on the bank account.

  • Payment methods - South African clients may pay via Electronic FundsTransfer (EFT) or cash. I don’t accept cheques, sorry. International customers may pay via Pay Pal.

  • Please provide proof of payment via email with electronic transfers- laughinflowersblog@gmail.com.

  • Due to the nature of design work, refunds will not be issued under any circumstances. 

  • If you choose to terminate your plan, you will have a design credit with Laugh in flowers for the amount paid on the invoice.

 

Designing

  • A maximum of 3 changes will be made for your approval; there after a small fee will be charged per SET of changes.

  • It will be the client’s responsibility to check all wording and to approve, before printing. Laugh in Flowers will not be held responsible for any spelling or other information errors, after your final approval.

 

Timeframe

  • I work with one client at a time. I reserve 1-4 week blocks of time to work on each design project instead of dividing my attention and juggling between clients ( website design will need more time.)

  • Revisions will slow up the process.

  •  After I have received your final approval, it can take up to 9 working days to proceed with production and printing if needed.

  •  It will be wise to do your planning in advance!

  • A rush fee will be added to your total invoice if designs are needed quickly.

 

Design credit

Each website will include a small design credit for Laugh in Flowers. As long as any design elements created or coded by me are included on your site, this design credit must remain in the footer.

All projects I design are free for me to use in my portfolio, to show others and to post on social media.